Cynthia Fisher from Glen Allen, VA United States
I have yet to receive my umbrella ,ordered Dec 20.. emailed it has shipped (JAN 8TH) and still haven't re'cd it. I only live 20 minutes away from the downtown office .. go figure
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POOR CUSTOMER SERVICE
April 22, 2013
BRENDA TROISI from Belleville, NJ United States
I placed my order on 4/04/2013 your website states items ship 24 to 48 hours. That is not an accurate estimate what so ever. Today is 4/22/2013 have not received merchandise. You received your monies quickly, yet you neglected to ship my merchandise. It was a birthday gift - expected to received it within at least 5 days. Think twice before you order anything from Richmond Times-Dispatch. Quick to take your money and not ship merchandise.